Nestle: Dancow Fortigrow VR
YEAR
2021
INDUSTRY
Fast Moving Consumer Goods
SERVICES
Customer Experience Transformation (CX)
THE OBJECTIVE
Nestle, a global leader in nutrition, health, and wellness, sought to elevate its training and development programs through innovative technologies. Recognizing the importance of creative and unique interactions, the company aimed to implement Augmented Reality (AR) and Virtual Reality (VR) technologies to enhance interactive learning for employees. Partnering with our team, Nestle embarked on a transformative project to redefine its training methodologies and achieve distinctive advantages in employee development. The objective was to leverage AR/VR technology to create an engaging, consistent, and scalable interactive learning platform.
OUR WORK
Our team implemented a strategic approach to design and deploy AR/VR-based training solutions:
- Needs Assessment: Conducted a comprehensive analysis of Nestle’s training requirements and employee learning preferences.
- Content Development: Designed interactive AR/VR modules tailored to specific learning objectives, such as product knowledge, operational skills, and customer interaction scenarios.
- Technology Integration: Integrated AR/VR tools into existing learning management systems for seamless access and tracking.
- Pilot Testing: Deployed pilot programs in select regions to validate effectiveness and gather user feedback.
- Scalable Implementation: Rolled out the solution globally with localized content adaptations to ensure relevance and accessibility.
This case study underscores the transformative potential of AR/VR technology in corporate training and development. By fostering creative and unique interactions, Nestle not only enhanced employee learning outcomes but also established a competitive edge in talent development. This initiative serves as a model for organizations aiming to leverage immersive technologies to achieve distinctive advantages in their workforce strategies.
Augment the Value through Augmented Reality